Worldwide shipping. Duties calculated at checkout.
Once a returned piece reaches us and passes the same inspection every new order goes through, your refund begins — no additional review, no second condition check you weren't told about.
Refunds are issued within 3 business days of the return arriving with us. Your bank or card provider then takes its own time to post the funds — typically 5–10 business days, occasionally longer, which is outside our control but not outside our patience if you need to check in.
Refunds return to your original payment method only. We don't issue store credit in place of a refund unless you specifically ask for it — being pushed toward credit you didn't want is exactly the kind of thing this page exists to rule out.
The value of the piece is refunded in full. Original outbound shipping is non-refundable unless the return is the result of our error. International duties already paid to your local customs authority are refunded by that authority directly, not by us — we'll provide any documentation you need to claim them back.
Haven't started a return yet? See Returns & Exchanges for how to begin.